Contact

Customer Care Center

The Customer Care Center at (513) 363-0123 is a one-stop shop designed to satisfy customers by linking them to available resources, providing accurate information and quality assistance, and solving problems in a caring, helpful and professional manner. If you would like to receive a call from your child's school or teacher, fill out the contact form below.

Question/ConcernContact
Devices and Wi-Fi AccessITMhelp@cps-k12.org
Schoology/PowerSchool AccessITMhelp@cps-k12.org or (513) 363-0390
Student Schedule Questions/ConcernsYour counselor
Social-Emotional SupportSchool Counselor/Social Worker
Questions about your classYour teacher
Graduation RequirementsYour counselor
Your Grades/ProgressYour teacher/PowerSchool
School COVID-19 Updateswww.cps-k12.org
School AthleticsYour school’s athletic director
Transportation(513) 363-RIDE (7433)
Student Dining Services www.cps-k12.org/families- students/student-dining-services

Request a Teacher Call Back

CPS teachers will be holding office hours each week to connect with students and parents – answering questions and offering feedback about academic content. Please make sure to check PowerSchool to ensure that CPS has your family’s correct phone number and email address. To request a call back from your child’s teacher, complete this form.

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