Contact
Customer Care Center
The Customer Care Center at (513) 363-0123 is a one-stop shop designed to satisfy customers by linking them to available resources, providing accurate information and quality assistance, and solving problems in a caring, helpful and professional manner. If you would like to receive a call from your child's school or teacher, fill out the contact form below.
| Question/Concern | Contact |
|---|---|
| Devices and Wi-Fi Access | ITMhelp@cps-k12.org |
| Schoology/PowerSchool Access | ITMhelp@cps-k12.org or (513) 363-0390 |
| Student Schedule Questions/Concerns | Your counselor |
| Social-Emotional Support | School Counselor/Social Worker |
| Questions about your class | Your teacher |
| Graduation Requirements | Your counselor |
| Your Grades/Progress | Your teacher/PowerSchool |
| School COVID-19 Updates | www.cps-k12.org |
| School Athletics | Your school’s athletic director |
| Transportation | (513) 363-RIDE (7433) |
| Student Dining Services | www.cps-k12.org/families- students/student-dining-services |
Request a Teacher Call Back
CPS teachers will be holding office hours each week to connect with students and parents – answering questions and offering feedback about academic content. Please make sure to check PowerSchool to ensure that CPS has your family’s correct phone number and email address. To request a call back from your child’s teacher, complete this form.