Customer Care Center
The Customer Care Center at (513) 363-0123 is a one-stop shop designed to satisfy customers by linking them to available resources, providing accurate information and quality assistance, and solving problems in a caring, helpful and professional manner. If you would like to receive a call from your child's school or teacher, fill out the contact form below.
|Devices and Wi-Fi Access||ITMhelp@cps-k12.org|
|Schoology/PowerSchool Access||ITMhelp@cps-k12.org or (513) 363-0390|
|Student Schedule Questions/Concerns||Your counselor|
|Social-Emotional Support||School Counselor/Social Worker|
|Questions about your class||Your teacher|
|Graduation Requirements||Your counselor|
|Your Grades/Progress||Your teacher/PowerSchool|
|School COVID-19 Updates||www.cps-k12.org|
|School Athletics||Your school’s athletic director|
|Transportation||(513) 363-RIDE (7433)|
|Student Dining Services||www.cps-k12.org/families- students/student-dining-services|
Request a Teacher Call Back
CPS teachers will be holding office hours each week to connect with students and parents – answering questions and offering feedback about academic content. Please make sure to check PowerSchool to ensure that CPS has your family’s correct phone number and email address. To request a call back from your child’s teacher, complete this form.