Staying Connected

Stay Informed

Visit the CPS website for daily updates.

Do You Have a Device and No Internet or WiFi?

Cincinnati Bell and Spectrum are providing free WiFi hotspots around Cincinnati:

• Cincinnati Bell Hotspots
• Spectrum Hotspots

Spectrum also is offering 60 day free Internet and WiFi for students and teachers who don’t have Internet in their homes.

• Call (855) 707-7328 and ask for sales department to set up new service; first 60 days will be free. Spectrum is waiving set up fees.
• Or access this offer

Tech Help for Families

• Visit the CPS Learning Technologies YouTube channel for help with technology and devices.

Technology throws a curve ball occasionally when software is going haywire or a laptop simply will not start.

For CPS students and their families, help is a phone call away by dialing the Family Technology Support Center, (513) 363-0688 or emailing. Tech support is available in English and Spanish from 8 a.m.– 6 p.m., Monday through Friday when school is in session.

The Family Technology Support Center has been created to assist students and their families when they are not at a CPS school. The move is in response to feedback received from families during the district’s Parent Town Hall meetings held recently.

Some examples of available tech support include:

• Resetting passwords for Google, Schoology and Powerschool
• Troubleshooting connectivity issues
• Logging into the computer
• Offering assistance with Google Meet, Calendar, Gmail and standard software
• Coordinating the repair of a CPS device that is damaged, broken or not working

More Tips for Staying Connected

• Learn how to log into Schoology
• Share your favorite learning at home moments with us on Social Media. Post photos and videos using #CPSUnited.
• Give a special shout out to a teacher, staff member, or student using #CPSUnited.