Staying Connected

Stay Informed

Visit the CPS website for daily updates.

Do You Have a Device and No Internet or WiFi?

Cincinnati Bell and Spectrum are providing free WiFi hotspots around Cincinnati:

Spectrum also is offering 60 day free Internet and WiFi for students and teachers who don’t have Internet in their homes.

Tech Help for Families

Technology throws a curve ball occasionally when software is going haywire or a laptop simply will not start.

For CPS students and their families, help is a phone call away by dialing the Family Technology Support Center, (513) 363-0688 or emailing. Tech support is available in English and Spanish from 8 a.m.– 6 p.m., Monday through Friday when school is in session.

The Family Technology Support Center has been created to assist students and their families when they are not at a CPS school. The move is in response to feedback received from families during the district’s Parent Town Hall meetings held recently.

Some examples of available tech support include:

  • Resetting passwords for Google, Schoology and Powerschool
  • Troubleshooting connectivity issues
  • Logging into the computer
  • Offering assistance with Google Meet, Calendar, Gmail and standard software
  • Coordinating the repair of a CPS device that is damaged, broken or not working

More Tips for Staying Connected

  • Learn how to log into Schoology
  • Share your favorite learning at home moments with us on Social Media. Post photos and videos using #CPSUnited.
  • Give a special shout out to a teacher, staff member, or student using #CPSUnited.

Request a Teacher Call Back

CPS teachers will be holding office hours each week to connect with students and parents – answering questions and offering feedback about academic content. Please make sure to check PowerSchool to ensure that CPS has your family’s correct phone number and email address. To request a call back from your child’s teacher, complete this form.

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